The Service Desk of the Future Posted by Cid Tyer on Oct 16th 2013 Download the: Slide Deck Q&A Report … read more
Establishing a Business Process Group with Elaine Wong Posted by Cid Tyer on Aug 14th 2013 Download the: Slide Deck … read more
Should You Establish a Service Management Office (SMO)? Posted by Cid Tyer on Jun 26th 2013 Download the: Slide Deck Q&A Report … read more
IT Business Relationship Management for Success with Ibrahim K Jackson Posted by Cid Tyer on May 22nd 2013 Download the: Slide Deck Q&A Report … read more
Lead Success, Don't Manage Failure! with Carlos Casanova, K2 Solutions Posted by Cid Tyer on Mar 20th 2013 Webinar Presented on: March 21, 2013 The virtues of successful executives are those that express confidence, trust, stability and leadership; and this don't come with just having the title. Embarkin … read more