State of ITSM and... 2025: Trends and Insights for the Year Ahead Jan 16th 2025 Presenter: Donna Knapp, Curriculum Development Manager Join us for our highly anticipated annual webinar, The State of ITSM in 2025, where we explore the latest trends, challenges, and oppo … read more
AI and ITSM walk into a bar - An Experience To Remember Nov 21st 2024 Presenter: Simone Jo Moore, SJM Humanising IT Let's explore the intersection of Artificial Intelligence (AI) and IT Service Management (ITSM). Be it ITIL, DevOps, Agile or other princip … read more