Key Ingredient for ITSM Success: Program Management Posted by Cid Tyer on May 20th 2009 Download the: Slide Deck Q&A Report … read more
Webinar: The Metrics Monster Posted by Cid Tyer on Apr 15th 2009 Download the: Slide Deck … read more
How to Leverage an ITSM Framework to Achieve Green IT Goals Posted by Cid Tyer on Mar 18th 2009 Download the: Slide Deck Q&A Report … read more
How ITSM could've helped avert the crisis Posted by Cid Tyer on Jan 14th 2009 Download the: Slide Deck Q&A Report … read more
5 Proven Strategies for Reducing Costs with ITSM Posted by Cid Tyer on Nov 19th 2008 Download the:Slide Deck Q&A Report … read more