Webinar: Ask the Experts with Donna Knapp Posted by Cid Tyer on Sep 19th 2012 Download the: Q&A Report … read more
When IT Fails: A Business Novel with Gene Kim, former CTO of Tripwire Posted by Cid Tyer on Aug 15th 2012 Download the: Slide Deck Q&A Report … read more
Maximizing the Strategic Value of IT Investment with Dennis Ravenelle Posted by Cid Tyer on Jul 18th 2012 Download the: Handout Q&A Report … read more
Using Models for Incident, Change, Problem and Request Fulfillment Management Posted by Cid Tyer on Jun 13th 2012 Download the: Slide Deck Q&A Report … read more
Reboot Service Management - Forrester Posted by Cid Tyer on May 16th 2012 Download the: Slide Deck Q&A Report … read more