Webinar Archives
Putting the “People” Back in People, Process and Technology
Posted by Cid Tyer on Sep 15th 2015
With the growth of technology and the rise of process to get things accomplished, we often leave out the key part of "People, Process and Technology"--the "People". The common element in any organi
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Effective Questioning for ITSM with Michael Cardinal, ITSM Academy
Posted by Cid Tyer on Apr 11th 2012
Download the:
Slide Deck
Q&A Report
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