Integrating ITSM Frameworks, Standards and Processes Posted by Cid Tyer on Jan 19th 2011 Download the: Slide Deck Q&A Report … read more
Your Role as a Leader in IT Service Management Posted by Cid Tyer on May 19th 2010 Download the: Slide Deck Q&A Report … read more
How to Leverage an ITSM Framework to Achieve Green IT Goals Posted by Cid Tyer on Mar 18th 2009 Download the: Slide Deck Q&A Report … read more
5 Proven Strategies for Reducing Costs with ITSM Posted by Cid Tyer on Nov 19th 2008 Download the:Slide Deck Q&A Report … read more