5 Proven Strategies for Reducing Costs with ITSM Posted by Cid Tyer on Nov 19th 2008 Download the:Slide Deck Q&A Report … read more
Results Matter: ITIL V3 vs. Metro Government Posted by Cid Tyer on Oct 15th 2008 Download the:Slide Deck Q&A Report Lori's Idea Sheet:Sample One Sample Two … read more
Webinar: Putting the PRO in PROcess Design Posted by Cid Tyer on Sep 17th 2008 Download the: Slide Deck Q&A Report … read more
Webinar: Role with IT(IL) - V3 Roles and Responsibilities Posted by Cid Tyer on Aug 20th 2008 Download the: Slide Deck Q&A Report … read more
Service Management Definitions Posted by Cid Tyer on Jun 18th 2008 Download the: Slide Deck Q&A Report … read more