test print cal

ITSM Academy ?

Planned Public, Open‑Enrollment Classes

Scheduled in our live, instructor‑led virtual classrooms. Volume discounts are available. Ask us about our training passes; save big dollars & achieve multiple certifications.

✅ Guaranteed to Run ⏳ Need more learners (Status as of Sep 10, 2025)

ITIL® 4 Foundation

December 9–12 • 10:00am–3:00pm ET
Live, virtual • Instructor‑led
Register Course details

ITIL® 4 Digital & IT Strategy (DITS)

October 7–10 • 10:30am–4:30pm ET
Live, virtual • Instructor‑led
Register Course details

Value Stream Mapping Fundamentals (VSMF)

October 21–24 • 10:00am–3:00pm ET
Live, virtual • Instructor‑led
Register Course details

ITIL® 4 High Velocity IT (HVIT)

November 4–7 • 10:00am–4:00pm ET
Live, virtual • Instructor‑led
Register Course details

ITIL® 4 Create, Deliver & Support (CDS)

January 27–30 • 10:00am–4:00pm ET
Live, virtual • Instructor‑led
Register Course details

ITIL® 4 Drive Stakeholder Value (DSV)

February 10–13 • 10:00am–4:00pm ET
Live, virtual • Instructor‑led
Register Course details

Certified Process Design Engineer (CPDE)

March 10–13 • 10:00am–3:30pm ET
Live, virtual • Instructor‑led
Register Course details

ITIL® 4 Monitor, Support & Fulfil (MSF)

March 24–27 • 10:00am–4:00pm ET
Live, virtual • Instructor‑led
Register Course details

ITIL® 4 Direct, Plan & Improve (DPI)

April 21–24 • 10:00am–4:00pm ET
Live, virtual • Instructor‑led
Register Course details

Schedule is subject to change—please confirm on the website. In the unlikely event of a date change, registered learners are informed immediately.

Join the Waitlist

Once we have enough learners interested, we will add dates and let you know the plan.

Join the waitlist

Independent Study (Non‑ITIL)

All non‑ITIL classes are available as Independent Study.

  • ITIL® IT Asset Management (ITAM)
  • ITIL® Change Enablement
  • Experience Essentials (XLA)
  • ITSM for DevOps
  • Site Reliability Engineering (SRE) Foundation
  • Site Reliability Engineering (SRE) Practitioner
  • DevOps Foundation
  • DevOps Leader
  • DevSecOps Foundation
  • AIOps Foundation
Email us for Independent Study

Group Training & Courseware Licensing

All certification courses listed above — and many others — including workshops and simulations — are available for groups as corporate training and through our Courseware Licensing Program.

See full course catalog Email us for a quote
Founded in 2004, ITSM Academy is Minority Business Enterprise (MBE) certified, woman‑owned & operated.

WhatIs? Library

Click to pick and download from our extensive WhatIs? library.

What is ITIL 4? What is XLA? What is Value Stream Mapping? What is SRE?

ITIL® is a registered trademark of the PeopleCert group. Used under license from PeopleCert. All rights reserved.

!