Webinar Archives
ITIL Hacks That Work! Fast-Track Your Way to ITIL Maturity
Jun 6th 2022
Complimentary Webinar
Presenter: Jeff Rumburg, CEO and Managing Partner of MetricNet
ITIL is now a multibillion-dollar industry. ITIL training, certification, and audits are just some of the
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The Metrics Of Shift Left
Jan 22nd 2021
Complimentary Webinar
Presenter: Jeff Rumburg, Managing Partner, MetricNet
Organizations that haven’t spent a great deal of time shifting left—that is, moving tickets from desktop support to
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If I Knew Then What I Know Now: Problem Management
Posted by Cid Tyer on Feb 20th 2013
View the Recording
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Webinar: Using Models for Incident, Change, Problem and Request Fulfillment Management
Posted by Cid Tyer on Aug 18th 2010
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Slide Deck
Q&A Report
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