How AI will Affect ITSM Programs May 17th 2024 Presenter: Mark Hinkle, CEO & Founder, Peripety Labs Mark will guide us through the transformative impact of Artificial Intelligence (AI) on ITSM programs, tracing its evolution f … read more
Using Models for Incident, Change, Problem and Request Posted by Cid Tyer on Aug 18th 2010 Download the: Slide Deck Q&A Report … read more