Webinar Archives
How to Leverage an ITSM Framework to Achieve Green IT Goals
Posted by Cid Tyer on Mar 18th 2009
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Slide Deck
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Webinar: 5 Ways Service Management Could Have Helped Avert the Financial Crisis
Posted by Cid Tyer on Jan 14th 2009
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Five Proven Strategies for Reducing Costs with IT Service Management
Posted by Cid Tyer on Nov 19th 2008
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Webinar: Results Matter: ITIL V3 vs. Metro Government of Nashville
Posted by Cid Tyer on Oct 15th 2008
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Lori's Idea Sheet:
Sample One
Sample Two
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Webinar: Putting the PRO in PROcess Design
Posted by Cid Tyer on Sep 17th 2008
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Slide Deck
Q&A Report
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