Business Strategy Assurance via "ITIL 4 Guiding Principles" (with examples) Feb 20th 2025 Presenter: Rose Gibson, ITIL Master Join us for an insightful webinar designed to empower you to confidently craft, refine, and adapt your business strategy for lasting success. Discover how to lever … read more
Why Effective Business Relationships = Transformational Leadership Aug 16th 2024 Presenter: Michael W. Kublin, President, PeopleTek Coaching During this interactive webinar, Mike will guide attendees through a self-discovery tool, helping them assess their individual perf … read more
BRM - Helping Converge Business and IT Posted by Eric Montijo on Feb 18th 2016 The Business Relationship Manager (BRM) is a relatively new role in many organizations. IT Service Management (ITSM) relates to the activities performed to deliver, operate and control IT servic … read more
Crafting ITSM Service Catalogs that Work Posted by Cid Tyer on Nov 16th 2011 Download the:Slide Deck Q&A Report … read more