Webinar Archives
Managing the Flow of Feedback
Jul 18th 2022
Complimentary Webinar
Presenter: Donna Knapp, Curriculum Development Manager, ITSM Academy
Value streams are getting a lot of attention these days, as organizations work to optimize the fl
… read more
Ask Me Anything - Lean Edition
Nov 16th 2018
CoPresenters: Mike Orzen, Lean Technologist / Author, Donna Knapp, Curriculum Development Manager / Author
It’s been said that where there is demand there is a value stream. It seems you
… read more