Webinar Archives
Implementing XLA's
Nov 24th 2023
Complimentary Webinar
Presenter: Neil Keating, Co-Founder and Chief Experience Officer, Bright Horse
What do XLAs mean for existing SLAs? How do you start? Is there a best practice and means
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SRE is a Service Management Framework
Mar 31st 2021
Complimentary Webinar
Presenter: Jayne Groll, CEO of DevOps Institute
Site Reliability Engineering (SRE) is rising quickly as the most innovative approach to IT Service Management (ITSM) sin
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