Webinar Archives
You've Spent the $ - Please Make the Most of It!
May 22nd 2023
Complimentary Webinar
Lisa Schwartz, ITSM Academy Founder, and CXO is irked, bothered, miffed, and upset and she isn't going to take it any longer! Guest speakers include Donna Knapp and Sharon
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Making the Transition: ITIL v3 to ITIL 4
Aug 2nd 2021
Complimentary Webinar
Subject Matter Experts: Mark Blanke, President and CEO of OwlPoint & Donna Knapp, ITSM Academy
With ITIL v3 heading in to retirement, organizations are looking ahead
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Putting the “People” Back in People, Process and Technology
Posted by Cid Tyer on Sep 15th 2015
With the growth of technology and the rise of process to get things accomplished, we often leave out the key part of "People, Process and Technology"--the "People". The common element in any organi
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ITIL + PRINCE2 = Success! with Lisa Hodges of Cornerstone Service Management
Posted by Cid Tyer on Aug 20th 2015
In this webinar Lisa Hodges will explain how PRINCE2 – the most widely adopted project management approach in the world – offers a proven, practical approach to organizing, managing, and executing
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How to Get It Going With Little or No Budget
Posted by Cid Tyer on Jul 15th 2015
In this webinar you will learn how to get CSI started and accepted into your culture. You will learn tips and tricks for making small incremental improvements that go a long way toward your Continu
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