Fright Night - What Went Wrong and Why Oct 20th 2022 Presented by: Jeff Jensen, Founder & Principal @I Train IT Leaders Deborah McDaniel, Associate Director-Office of Information Technology @Rutgers University Jon Leighton, Head of Customer Engagement & Advocacy @Nexthink Come for the laughs, stay for the knowledge! Jeff, Debra, and Jon will begin by amusing us with sometimes bizarre, sometimes ludicrous situations they have witnessed... and then how they were solved. #alltreatsnotricks Motivated by the ideas presented? Print a Personal Action Plan to capture them. #Change Management #Deborah McDaniel #Executive #IT Service Management #IT SM #ITSM #ITSM Academy #Jeff Jensen #Jon Leighton #Leadership #Practitioners #Webinar Facebook Email Print Linkedin