Change Control in ITIL4: So Much More Than a New Name Jun 26th 2019 Presenter: Greg Sanker, CIO, Author, speaker and practitioner with over 30 years of global IT experience Every organization makes changes on a daily basis, and every change has the pot … read more
Mapping your Journey to ITIL Island Mar 1st 2019 Presenter: Mark Blanke, OwlPoint Whether you are new to ITIL, Captains of ITIL 3 - or somewhere in between, this webinar is for you. Join us as Mark Blanke, President of OwlPoint, … read more
More on ITIL 4. The Conversation Continues. Jan 18th 2019 Presenter: Donna Knapp, ITSM Academy's Curriculum Development Manager / Author ITSM Academy was so excited to introduce ITIL 4 in our January webinar. We can tell our 300+ audience members … read more