Webinar Archives
An Actionable Approach to Driving Stakeholder Value
Oct 21st 2020
Presenter: Rae Ann Bruno, President, Business Solutions Training - Complimentary Webinar
ITIL
v4’s Driving Stakeholder Value (DSV) certification takes a more direct approach
to IT becomin
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A Seat at the Table
Sep 28th 2020
Complimentary Webinar
Presenters:
- Donna Knapp, Curriculum Development Manager, ITSM Academy
- Mark Blanke, CEO, OwlPoint
- Fred Silva, Director - Digital Solutions Delivery, S
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ITIL 4® Ask Me Anything with Lou Hunnebeck and Donna Knapp
Aug 3rd 2020
Presenters: Lou Hunnebeck, Principal Advisor, DXC Technology & Donna Knapp, Curriculum Development Manager, ITSM Academy - Complimentary Webinar
ITIL 4® Direct, Plan & Improve - Ask Me Anything&n
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SRE Roundtable with 4 DevOps Ambassadors
Jun 18th 2020
Presenter: SRE Roundtable with 4 DevOps Ambassadors - Complimentary Webinar
A roundtable conversation about Site Reliability Engineering (SRE).
Please join us as four of the DevOps Institute
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How to improve Customer & Employee Experience with IT Service Management
May 21st 2020
Presenter: Chris Gallacher, Principal Consultant, Forrester Research - Complimentary Webinar
How to improve Customer and Employee Experience with ITSM
Please join us as Chris Gallacher pr
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