Webinar Archives

What Would Deming Do?

What Would Deming Do?

Mar 17th 2022

Complimentary Webinar Presenter: Donna Knapp, ITSM Academy & Michael Cardinal, Thirdera It’s tempting to think that the problems and challenges that organizations are currently facing are … read more
State of ITSM and... 2022

State of ITSM and... 2022

Dec 22nd 2021

Complimentary Webinar Presenter: Donna Knapp, Curriculum Development Manager, ITSM Academy As we move into 2022, the pandemic persists, as does the pressure to keep up with the demand for di … read more
Service Management Transformation @BMC

Service Management Transformation @BMC

Sep 21st 2021

Complimentary Webinar Presenter: Blaine Bryant, Senior Director IS&T Service Governance, BMC Join us as Blaine highlights how BMC IS&T organized to enable and accelerate its digit … read more