Webinar Archives
Innovate ITIL with DevOps
Oct 20th 2018
Presenter: Sean Mack, CEO, xOps
There is a prevalent myth that DevOps and IT Service Management (ITSM) and the IT Infrastructure Library (ITIL) are incompatible. However this sup
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Modernizing Self Service Access
Sep 21st 2018
Presenter: Nick Schneider, Lean Consultant/Managing Partner, Sumplify
Driven by a range of initiatives: DevOps, Digital Transformation, Modern Operations, etc - today Infrastructure and O
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Automating Security Controls with DevSecOps
Aug 20th 2018
Presenter: DJ Schleen, DevSecOps Evangelist and DSOE Global Manager, Aetna
When organizations understand the ease in which
security controls can be integrated into the development pro
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Getting started with VeriSM - with case study
Jul 19th 2018
VeriSM™ is a Service Management approach for the digital age that helps service providers create a flexible operating model to meet desired business outcomes.Presenter: Clair Agutter,
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Modern Skills for the IT Professional
Jun 21st 2018
Presenter: Donna Knapp, ITSM Academy
The Digital Transformation is real! To adapt, IT professionals need to transform their own skillset to become more multi-dimensional by gaining both d
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