Webinar Archives
Getting started with VeriSM - with case study
Jul 19th 2018
VeriSM™ is a Service Management approach for the digital age that helps service providers create a flexible operating model to meet desired business outcomes.Presenter: Clair Agutter,
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Modern Skills for the IT Professional
Jun 21st 2018
Presenter: Donna Knapp, ITSM Academy
The Digital Transformation is real! To adapt, IT professionals need to transform their own skillset to become more multi-dimensional by gaining both d
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The Art & Science of Updating ITIL®
May 17th 2018
Presenters: The AXELOS Team
AXELOS has announced plans to update the world’s most widely-adopted framework for service management. This session summarizes the update and discusses ITIL's
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Service Portfolio - Preparing for the Future of your Organization
May 17th 2018
Presenter: Michael Cardinal
The key to effective Service Management is the definition and management of services. And the key to managing services is a robust Service Portfolio and Service Portfolio
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Reimagining IT Change Management for DevOps & Cloud
Apr 18th 2018
Presenters: JT Giri, CEO & Co-founder, nClouds and Clive D’Souza, Global Head of Business Development - Service Catalog, Amazon Web Services
Cloud computing is delivering faster ide
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