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ITSM Academy

Webinar Archives

What is DevOps?

This webinar introduces attendees to DevOps, the cultural and professional phenomenon that is rocking the IT world. By encouraging better collaboration, communication and integration between development and operational teams, DevOps is enabling organizations to build, deploy and operate quality software faster.Download the: Slide Deck Q&A Report

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DevOps and the IT Culture Cocktail Party

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If I Knew Then What I Know Now: Incident Management

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Lead Success, Don't Manage Failure! with Carlos Casanova, K2 Solutions

Webinar Presented on: March 21, 2013 The virtues of successful executives are those that express confidence, trust, stability and leadership; and this don't come with just having the title. Embarking on the Service Management path requires executives to be fully committed to the cultural transformation they are asking of their organization. They must be active participants [...]

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