Webinar Archives

ITIL® 4 HVIT - High Velocity IT

ITIL® 4 HVIT - High Velocity IT

Apr 16th 2020

Presenter: Donna Knapp, Curriculum Development Manager, ITSM Academy Digital has changed everything! It has enabled organizations to introduce new business models and to significantly change how … read more
ITIL4 and ServiceNow

ITIL4 and ServiceNow

Mar 19th 2020

Presenter: Mario Vivas, CEO, River Horse ITIL4 is out and everyone is eager to learn about the updates this release introduces. This session will summarize the key changes that ITIL4 presents wit … read more
Adding Value with Change Management

Adding Value with Change Management

Feb 20th 2020

Presenter: Vicki Rogers, Senior Manager of Change, Georgia Tech Learn how Georgia Tech adopted the IT change management process (AKA change enablement practice in ITIL v4), designed to help contr … read more