Webinar Archives
ITIL® 4 HVIT - High Velocity IT
Apr 16th 2020
Presenter: Donna Knapp, Curriculum Development Manager, ITSM Academy
Digital has changed everything! It has enabled organizations to introduce new business models and to significantly change how
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ITIL4 and ServiceNow
Mar 19th 2020
Presenter: Mario Vivas, CEO, River Horse
ITIL4 is out and everyone is eager to learn about the updates this release introduces. This session will summarize the key changes that ITIL4 presents wit
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Adding Value with Change Management
Feb 20th 2020
Presenter: Vicki Rogers, Senior Manager of Change, Georgia Tech
Learn how Georgia Tech adopted the IT change management process (AKA change enablement practice in ITIL v4), designed to help contr
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ITIL 4 Guiding Principles
Jan 16th 2020
Presenter: Rose Gibson, ITSM Academy
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Is this the End of ITIL? NO, it is the end-to-end of ITIL!
Oct 30th 2019
Presenter: Paul Wilkinson, GamingWorks
Is this the End of ITIL? NO, it is the end-to-end of ITIL!
As we celebrate the first year anniversary of ITIL 4, enterprises are working their way to unde
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