• Access to ITSM Academy's Learner Portal - my.itsmacademy.com - extends the classroom experience with online content and tools
• Digital learner manual (excellent post-class reference)
• Reference Card
• Personal Action Plan
• Memory exercises, study aids and sample exams
• Instructor-led education and exercise facilitation
• Participation in unique case study-based assignments
• GAME ON! An Interactive Learning Experience®
• In-class exam preparation
• Exam voucher
• Access to a digital edition of ITIL® 4: Sustainability in Digital and IT (upon redeeming voucher)
• Upon redeeming their voucher, exam candidates receive a free 1-month subscription to MyAxelos – a service that equips learners with a wide range of content, templates, toolkits, and online resources, including the ITIL 4 practice guides. MyAxelos is also the platform used to log the continuing professional development (CPD) points required to renew PeopleCert Global Best Practice certifications

Come ready to participate in lively discussions about improvements, benefits and challenges.

Professional Education Hours: Individuals attending this class will earn 24 professional education hours (e.g., PDUs, CPEs, CEUs) upon completion of this course. These professional education hours can be submitted to associations such as the Project Management Institute and ISACA, if applicable.

Audience: The target audience for ITIL 4 Specialist: Sustainability in Digital and IT include:

• IT/Digital/Service Strategists
• Service Designers/Architects
• Product/Service Managers
• ITSM Managers and aspiring ITSM Managers
• Managers of all levels involved in shaping direction and strategy or developing a continually improving team
• Existing ITIL 4 qualification holders wishing to develop their knowledge

Certification: This course is an ITIL 4 extension module. Successful completion of this course and exam will grant you the ITIL 4 Specialist: Sustainability In Digital & IT certification.

Let's Go Green: Materials for this course are provided as downloadable soft copy files that can be viewed on a variety of devices. Attendees may print a hard copy of the files in whatever format best meets their needs, and can use the files under the ITSM Academy Terms of Use as indicated on the material.

Instructors: As with all ITSM Academy training, our instructors are all IT Service Management experts, ITIL 4 Managing Professionals with years of hands-on IT practitioner experience, enabling them to effectively intertwine theory and real-world stories and scenarios. Utilizing the highest quality content, this training style encourages active group participation. Alumni complete class prepared to pass the exam, but more importantly, with a wealth of practical knowledge. 

Classes Held In:

• Live, Virtual Classroom: Log in with the instructor and the other students - no travel! *coming soon*
• Available through our Courseware Licensing Program
• All ITSM Academy courses, including this one, can you presented at your location - Contact Us, or phone 954. 491. 3442 or use the chat below