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ITSM Academy

Courseware Licensing

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Click Here to learn about our Courseware

ITSM Academy licenses our accredited courseware and instructor services to select organizations looking to establish their own ITSM training. We also license to corporations seeking a cost-effective solution for educating a large number of learners.  Unlike traditional classroom discount programs, courseware licensing empowers organizations to deliver training that is flexible and tailored, while providing significant savings and direct ROI. - Read More

ITSM Academy's robust catalog includes all accredited courses as well as non-certification workshops and interactive sessions. Please browse the titles below to see the extensive catalog available or feel free to Contact Us for more information about acceptance into our program.

Taking a "teach them to fish approach", clients are encouraged to designate one or more qualified employees to be groomed as internal instructors. Working with ITSM Academy’s seasoned supervising instructors, these trainer candidates follow a personalized Train-the-Trainer (T3) program. We work closely with our partners to ensure all learners are receiving an excellent educational experience.

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  • Value Stream Mapping Facilitator

    Value Stream Mapping Facilitator $895.00

    Value Stream Mapping Facilitator.  Do you want to learn how to facilitate Value Stream Mapping across your organization? Value stream mapping is emerging as a critical capability for organizations striving to...

  • Value Stream Mapping Overview

    Value Stream Mapping Overview

    Value Stream Mapping Overview When there is demand, there is a value stream. A value stream is the sequence of activities required to design, produce and deliver a specific product or service. How can IT organizations...

  • DevOps Foundation Course - Accredited DevOps Certification Training

    DevOps Foundation Course - Accredited $1,395.00

      **JANUARY 14th CLASS IS GUARANTEED TO RUN!** As organizations are facing new entrants in their respective markets, they need to stay competitive and release new and updated products on a regular basis rather than...

  • DevOps Test Engineering Course - Accredited DevOps Certification Training

    DevOps Test Engineering (DTE) Certification Course - Accredited $1,595.00

    This comprehensive course addresses testing in a DevOps environment and covers concepts such as the active use of test automation, testing earlier in the development cycle, and instilling testing skills in developers,...

  • Certified Agile Service Manager (CASM) Course - Accredited

    Certified Agile Service Manager (CASM)® Course - Accredited $1,395.00

    This course provides an introduction to Agile Service Management, the application, and integration of agile thinking into service management processes and process design projects. Agile thinking improves IT’s...