ITIL Specialist: High Velocity IT (HVIT) - Accredited

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The ITIL® 4 Specialist: High Velocity IT 18-hour training course is aimed at IT managers and practitioners involved in digital services or digital transformation projects working within or towards high velocity environments.

Read more about the ITIL 4 Managing Professional and Strategic Leader modules and the ITIL 4 certification scheme here. Download ITIL 4 Training Catalog.


  • Complete pre-class reading assignment 
  • ITIL Foundation 
    • Even if your ITIL 4 Foundation certificate is expired, you can still attend any higher level ITIL 4 course from ITSM Academy. Every successful pass of an ITIL Peoplecert exam, will extend the previous expired certificates to the renewal date of the most recent ITIL Peoplecert exam.
  • Attend accredited training course (mandatory)

Course Objectives: The ITIL® 4 Specialist: High Velocity IT course explores the ways in which digital organizations and digital operating models function in high velocity environments.

Attendees acquire an understanding of:

  • How aspiring organizations can operate in a similar way to successful digitally-native organizations
  • The use of working practices such as Agile and Lean
  • The use of technical practices and technologies such as Cloud, Automation, and Automatic Testing
  • How to focus on rapid delivery of products and services to obtain maximum value

Course / Student Materials:

  • Access to ITSM Academy's Learner Portal - - extends the classroom experience with online content and tools
    • Digital learner manual (excellent post-class reference)
    • Sample documents and templates
    • Reference Cards
    • Research Paper - WhatIs? ITIL 4 High Velocity IT (HVIT)
    • Learner Personal Action Plan
    • Memory exercises, study aids and sample exams
  • Instructor led education and exercise facilitation
  • GAME ON! An Interactive Learning Experience®
  • Participation in unique in-class assignments 
  • In-class exam preparation
  • Exam voucher, which includes access to the official digital eBook (upon redeeming voucher)

Certification: Learners earn their ITIL 4 Specialist: High Velocity IT, which meets one of the requirements toward earning your ITIL Master designation – read more.ITIL 4 Scheme

Instructors: As with all ITSM Academy training, our instructors are all IT Service Management experts, ITIL 4 Managing Professionals with years of hands-on IT practitioner experience, enabling them to effectively intertwine theory and real-world stories and scenarios. Utilizing the highest quality content, this training style encourages active group participation. Alumni complete class prepared to pass the exam, but more importantly, with a wealth of practical knowledge.


Let's Go Green: Materials for this course are provided as downloadable soft copy files that can be viewed on a variety of devices. Attendees may print a hard copy of the files in whatever format best meets their needs, and can use the files under the ITSM Academy Terms of Use as indicated on the material.

Professional Education Hours: Individuals attending this class will earn 18 professional education hours (e.g., CPDs, PDUs, CPEs, CEUs) upon completion of this course. These professional education hours can be submitted to associations such as the Project Management Institute and ISACA, if applicable. Successful candidates can also claim 15 CPDs towards PeopleCert’s Continuing Professional Development (CPD).

Classes Held In:

Learners should only commit to classes they are prepared to attend.  ITSM Academy Open Enrollment Class Terms and Conditions.  

Take² is an add-on service exclusively offered for selected exams and becomes available only when the initial exam linked to it has a “fail” result. Take² is not transferable, non-refundable, and cannot be redeemed for cash or credit, even if it isn’t eventually used. Candidates must schedule and take the re-sit exam within 6 months from the date of their initial exam. Take² is exam-specific; it cannot be used for any other offering and is valid only for the exam originally purchased. Failing to show up for a Take² exam appointment or not rescheduling the appointment prior to their scheduled appointment forfeits candidates’ ability to use the Take² generated voucher. It can only be purchased up to 15 minutes before sitting an examination. Take² is not available for purchase after a failed exam.
  • 5
    This was a great class

    Posted by M.H. on Aug 11th 2023

    Course was great, great balance of material, instructor experience and insight, games, engagement of students.... All in all, this was a Great class, extremely beneficial and orchestrated in a way that was conducive to learning and knowledge sharing.

  • 5
    Looking for a class that actually helps you in real life?

    Posted by Joe Macaluso on Jun 18th 2020

    HVIT is essential for anyone looking to compete in the 21st century. Immediately after this course I approached my work differently based on my newfound understanding. Not only was it personally beneficial, but my team is benefiting from the lessons I was able to bring back to them. 5 stars was an easy rating.

  • 5
    High Velocity - Get Ready!

    Posted by Rusty Robinson on May 3rd 2020

    This class was a deep dive into the detailed aspects of Digital Transformation efforts, aligning and merging business and IT initiatives for an enterprise-wide approach. Answers the why, what, who and how for those chartered with creating the new way forward for the modern workforce. Donna's vast background and experience helped to address real-world challenges and she facilitated great discussions among our class of seasoned professionals! Thank you ITSM Academy!