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ITSM Academy

Public Training

Proudly educating and inspiring learners since 2003

  • ITSM Academy classes are filled with interesting dialogue, class exercises and even laughter.  We do not train solely to pass the exam; rather we focus on learner understanding and retention.
  • Unless otherwise noted, classes are delivered in our Fort Lauderdale, Florida Training Center or in our Live, Instructor Led Virtual Classrooms - NO travel required.
  • ITSM Academy courses include GAME ON! AN INTERACTIVE LEARNING EXPERIENCE® and access to our Learner Portal -
  • Project Management Institute (PMI) Global R.E.P., PMP's earn contact hours (PDU's) for most courses. - See More

Discounts & Specials

  • Early Bird Discounts available on select courses/dates.
  • Looking to achieve your ITIL Expert? Our ITIL Expert Pass is your cost-effective solution. Already have ITIL Certs? Contact us to apply those credits, and receive an even greater discount!
  • For teams, our CorporatePass and Sand$Dollars are flexible solutions customized to meet your unique requirements.
  • Agile Pass

    Agile Pass $4,295.00

    Looking for an affordable path to agility? The Pass gives you access to DevOps Foundation <$995 value>, Certified Process Design Engineer (CPDE) <$2,995 value> and Certified Agile Service Manager...

  • ITIL Expert Pass - Discounted Training

    ITIL Expert Pass $9,400.00

    Looking for a quality, affordable path to your ITIL Expert? After earning your ITIL Foundation Certificate, you can purchase ITSM Academy's ITIL Expert Pass. The pass gives you access to ALL of ITSM Academy courses required...

  • ITIL Managing Across the Lifecycle (MALC) Course - Accredited

    ITIL Managing Across the Lifecycle (MALC) Course - Accredited $2,995.00

    Think you’'re an ITIL Expert? Prove it! While implementing individual ITIL processes will net some immediate gain, it is the integration of those processes across the service lifecycle that delivers true value. Based on the...

  • Volume Discount Pricing

    Team Pass (Sand$Dollars) - Volume Discount

    If you can’t bring us to your location for onsite training, you can still save on our Public Education by purchasing an "all access pass" for multiple team members.   Already have a training plan built for...

  • ITIL Foundation Course - Accredited Training

    ITIL Foundation Course - Accredited $1,495.00

    Our most popular accredited ITIL class, this course includes ITSM Academy’'s unique Living the Lifecycle exercises, GAME ON! An Interactive Learning Experience® and I am the Incident®. These exercises...