Leadership is not just for the executives in the corner office, one of the most powerful things we can do in this lifetime is to grow our personal leadership skills. As John Maxwell says, leadership is influence. Influence is the power to change, or the power to affect someone or something.
A DevOps Leader is a tactical or strategic individual who helps design, influence, implement or motivate the cultural transformation proven to be a critical success factor in DevOps adoption. This individual understands the human dynamics of cultural change and is equipped with practices, methods and tools to engage people across the DevOps spectrum.
What makes this course unique is that it is specifically about leading DevOps transformation including new and innovative ways to organize and manage IT workflows and value streams.
This sixteen (16) hour course culminates with an independent exam. Successfully passing (65%) the 90 minute exam, consisting of 40 multiple-choice questions, leads to the DevOps Leader (DOL)® Certificate.
- The Golden Circle
- Understanding organizational culture and organizational change
- Conway’s Law and its influence on DevOps and systems thinking
- Strategies for leading cultural transformations
- Evolving silos into flat, team based organizations
- Managing conflict
- Creating feedback loops
- Creating learning environments
- Avoiding change fatigue
- Managing conflict
- Communication and collaboration strategies
- Meaningful metrics
- Resourcing for DevOps
- Demonstrating DevOps Return on Investment (ROI)
- Critical success factors
- Getting started
Come ready to participate in lively discussions about improvements, benefits and challenges.
Delivery: For 16 hours, our learners are immersed in material that is presented in a fun, practical manner using exercises, sample exam questions and real-world examples.
- Anyone interested or involved in cultural transformations and organizational change
- IT team leaders
- Directors and business stakeholders
- Practitioners and change agents
- Tool providers and systems integrators
- DevOps consultants
Project Management Institute (PMI) Professional Development Units: ITSM Academy is recognized by PMI as a Global R.E.P. Project Management Professionals earn 16 contact hours or PDUs upon completion of this course.
Instructors: As with all ITSM Academy training, our instructors have successful track records as IT professionals and bring that acumen into the classroom. Utilizing the highest quality content, our trainers blend their real-life experiences into lively classroom discussion.
Trainers for this course are seasoned professionals, hold multiple DevOps, Agile and ITSM industry certifications and have successfully completed ITSM Academy's DOL Train-the-Trainer Program.
Course / Student Materials:
- Sixteen (16) hours of instructor led training and exercise facilitation
- Participation in our GAME ON! An Interactive Learning Experience®
- Participation in unique assignments designed to apply concepts
- Access to ITSM Academy's Learner Portal - my.itsmacademy.com - extends the classroom experience with online content and tools
- Digital Learner Manual (excellent post-class reference)
- Learner Personal Action Plan
- Sample documents, templates tools and techniques
- Study aids and sample exams
- Access to additional sources of information and communities
- In-class exam preparation
- Exam voucher
- DevOps Foundation certificate
- Complete pre-class reading assignment
Exam & Certification: Class culminates with an independent exam, administered by the DevOps Institute. Successfully passing (65%) the 90 minute examination, consisting of 40 multiple-choice questions, leads to the DevOps Leader (DOL)® certificate. Successful candidates are issued Digital Badges to be shared in Social Media.
About The DevOps Institute: This course is accredited by the DevOps Institute (DOI), a global leader in emerging DevOps and Agile Service Management practices. DOI is bringing enterprise level DevOps training and certification to the IT market while setting the standard in quality for enterprise grade DevOps education and training.
Classes Held In:
- Live, Virtual Classroom: Log in with the instructor and the other students - no travel!
- Available through our Courseware Licensing Program
- All ITSM Academy courses, including this one, can you presented at your location - Contact Us, or phone 954. 491. 3442 or use the chat below
ITSM Academy Open Enrollment Class Terms and Conditions.