How to improve Customer and Employee Experience with IT Service Management
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Presenter: Chris Gallacher, Principal Consultant, Forrester Research - Complimentary Webinar
How to improve Customer and Employee Experience with ITSM
Please join us as Chris Gallacher provides the latest insights on how to assess and mature your IT services and capabilities by adopting industry best practices to enhance your Customer’s Experience by evaluating and addressing your Employee’s Experience.
- The slide deck will be available the morning of the webinar
- The recording of the session will be available post webinar
Motivated by the ideas presented? Print a Personal Action Plan to capture them.