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ITSM Academy

DevOps In Action: The Phoenix Project Simulation

Contact Us for OnSite Delivery or Licensing Info & Pricing

DevOps In Action: The Phoenix Project Simulation

Contact Us for OnSite Delivery or Licensing Info & Pricing

Product Description

  • Learn more about DevOps, while building team unity and having fun!
  • Learn more about the practical implementation of DevOps and ‘The Three Ways’
  • Learn how to develop collaboration within your teams
  • Learn more about how to increase business value

Do you recognize this?

Businesses are demanding ever shorter release cycles for new applications. Routinely, ‘Operations’ has seen as a barrier with lengthy bureaucratic controls and delays in provisioning production systems. DevOps is a growing movement for shortening development and deployment and integrating Development and Operations. However this requires a mindset shift, new behaviors and a cultural shift in both Development and Operations. Traditionally suspicious of each other, they must now work closely together. Yet many companies are struggling to adopt and deploy DevOps and how to change the culture.

Why is this?

  • DevOps is not that difficult to understand, but it has a huge impact on the way people need to behave.
  • DevOps is often seen as a technology solution – automated coding, deployment, testing.
  • DevOps is not a framework or method. It is an approach, a philosophy based on principles.

About the “The Phoenix Project” DevOps Simulation 

The simulation game is based upon The Phoenix Project: A Novel about IT, DevOps, and Helping Your Business Win. It translates theory into practice, and allow teams to experiment, explore and capture shared insights.

In the book, Parts Unlimited is in trouble. Newspaper reports reveal the poor financial performance of the organization. The only way forward to not only save the company but to make it competitive and profitable is “The Phoenix Project” which represents an IT enabled business transformation, with Retail Operations as the business owner of this project. The VP of IT Operations is asked to take the lead of the IT department and ensure that “The Phoenix Project” will be a success. But the VP of IT Operations is facing a tremendous amount of work. A huge backlogs of issues, features and projects.

Your team will act in different roles within the Parts Unlimited organization. You can be Retail Operations, Human Resources or Finance – playing the Business roles of the company. Or you can be the VP of IT Operations or other members from the IT team that needs to develop the applications and solve the IT Issues.

TPP In Action

Your challenge is to use the DevOps principles and ‘The Three Ways’ and apply them in this serious Business Simulation. In three rounds you will work on the IT projects and IT issues and ensure that “The Phoenix Project” will be finished on time. But, beware, the business keeps coming with new ideas and demands while external developments, completely outside of your control, can also throw a wrench in the works.

Objectives  the simulation will be customized towards your organization's specific needs and learning objectives. But in general these are the main objectives:

  • How to apply DevOps principles in a real life situation?
  • How to find the right balance between delivering your SLA requirements and your IT projects according to plan?
  • How to experience how DevOps can bring serious value to your business?
  • How to increase the efficiency and effectiveness of your IT Department?
  • How to create better flow in your teams?
  • How to develop people’s skills to act in a DevOps environment?
  • How to show business their responsibilities in making IT Projects more successful?
Duration of the simulation: 1 day
Number of participants: 8 – 12
Basic expertise: No basic understanding required

Audience The Phoenix Project Simulation is great for any organization, but, specifically:

  • All roles and employees in Business, IT Dev and IT Ops who want to apply Lean, Agile and ITSM principles to improve the performance of their IT services or create more value out of their IT solutions
  • Teams interested in learning more about...
    • DevOps
    • The practical implementation of DevOps
    • How to develop collaboration within teams
    • How to increase business value
Contact us for Onsite Delivery Options and Pricing
“Every IT and business leader needs to read this book.  It reads like a work of fiction, captivates like a mystery and educates like a textbook. There are only a handful of books that have a permanent location in my office bookshelf, and The Phoenix Project is one of them.” 
– Lisa Schwartz, Chief Officer, ITSM Academy

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