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ITSM Academy

Workshops / Interactive Sessions

Listed below are the workshops currently scheduled in our Public, open enrollment classrooms.  Where you see the "Choose Options" button, classes are open for registration.

Click here see our extensive catalog of workshops, interactive sessions, clinics and hands-on facilitation - all available for onsite delivery and through our innovative Courseware Licensing program.

  • Value Stream Mapping Facilitator

    Value Stream Mapping Facilitator $895.00

    Value Stream Mapping Facilitator.  Do you want to learn how to facilitate Value Stream Mapping across your organization? Value stream mapping is emerging as a critical capability for organizations striving to...

  • ITSM for DevOps Course

    ITSM for DevOps - Drilldown Course $895.00

    **FEBRUARY 21st CLASS IS GUARANTEED TO RUN!** This sixteen (16) hour course describes how to accelerate and modernize your IT service management (ITSM) processes in support of DevOps. Let’s face it, ITSM processes...