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ITSM Academy

Workshops / Interactive Sessions

Listed below are the workshops currently scheduled in our Public, open enrollment classrooms.  Where you see the "Choose Options" button, classes are open for registration.

Click here see our extensive catalog of workshops, interactive sessions, clinics and hands-on facilitation - all available for onsite delivery and through our innovative Courseware Licensing program.

  • Value Stream Mapping Facilitator

    Value Stream Mapping Facilitator $995.00

    Value Stream Mapping Facilitator.  Do you want to learn how to facilitate Value Stream Mapping across your organization? Value stream mapping is emerging as a critical capability for organizations striving to...

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  • ITSM for DevOps Course

    ITSM for DevOps - Drilldown Course $895.00

    **AUGUST 1st CLASS IS GUARANTEED TO RUN!** This sixteen (16) hour course describes how to accelerate and modernize your IT service management (ITSM) processes in support of DevOps. Let’s face it, ITSM processes have...

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Real Love

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"ITSM Academy has been a great partner from both quality of product and consistency of delivery. We can count on them." ~ Marc T., CEO, Mid-Western Consulting Company, Content Partner

"I received the test results this morning and was ecstatic and relieved! Thanks so much for the great hospitality and learning environment. I will certainly keep ITSM Academy in mind when I get an opportunity to take another course." ~ Ricky P., US Military, Public Learner

“Thanks for an awesome class! I have passed my test and am now ready for MALC.” ~ Mike M., Consultant, Leading ITSM Software Provider, Public Learner

"This was the best class I have ever attended. The instructor was great and the folks we worked with to schedule the class were all super friendly and professional. I can't wait to bring ITSM Academy back on site." ~ Randi P., Fortune 500 Financial Organization, Corporate Class Sponsor

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DevOps Foundation®, Certified Agile Service Manager (CASM)® and Certified Agile Process Owner (CAPO)® are registered marks of the DevOps Institute. BRMP® is a Registered Trade Mark of Business Relationship Management Institute, Inc.

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