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ITSM Academy


The ITIL qualification scheme provides a step-by-step approach to the ITIL framework. It is comprised of a series of qualifications focused on different aspects of ITIL best practice. Each element is taught in depth and detail. The ITIL Qualification Scheme (Certification Path) explained - Download White PaperTo see the classes that replaced the ITIL Version 2 Practitioner Clusters - please visit our ITIL Capability Courses.

  • AXELOS Accredited Course ITIL Practitioner

    ITIL Practitioner - Accredited Training $1,995.00

    **JANUARY 29th COURSE IS GUARANTEED TO RUN!** The phrase ‘adopt and adapt’ is often linked to the ITIL framework but what does it mean? Adopting ITIL involves committing to a service-oriented,...

  • ITIL Practitioner Guidance

    ITIL Practitioner Guidance $79.95

    ITIL Practitioner Guidance is the essential reference text which accompanies the ITIL Practitioner qualification. Fully integrated with the ITIL Practitioner syllabus, this publication is also a practical guide that helps IT...