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ITSM Academy

Official ITIL

  • ITIL Practitioner Guidance

    ITIL Practitioner Guidance $79.95

    ITIL Practitioner Guidance is the essential reference text which accompanies the ITIL Practitioner qualification. Fully integrated with the ITIL Practitioner syllabus, this publication is also a practical guide that helps IT...

  • ITIL Service Design Book

    ITIL Service Design $135.00 $72.00

    **BLOWOUT SALE - until inventory is gone** In order to meet the current and future business requirements, Service Design provides guidance on the production and maintenance of IT policies, architectures, and...