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ITSM Academy

Agile Service Management

Our full catalog of certification courses, workshops, clinics and hands-on facilitation is available for onsite delivery. Please browse the titles below to see our extensive catalog. Note: When you click through on each Certification course title, you will be taken to the public seat options/pricing. For pricing and information re: our onsite delivery, please Contact Us

 

As a Registered Education Provider of the DevOps Institute, ITSM Academy's DevOps Foundation, Certified Agile Service Manager (CASM) and Certified Agile Process Owner (CAPO) classes include the independent examinations, administered by PEOPLECERT.  

  • Agile Service Management Overview

    Agile Service Management Overview $199.00

    4 Hours: This Agile Service Management® Overview course provides a high-level overview of Agile Service Management – the application and integration of Agile thinking into service management processes and...

  • DevOps Foundation Course - Accredited DevOps Certification Training

    DevOps Foundation Course - Accredited $1,295.00

    **DECEMBER 12th COURSE IS GUARANTEED TO RUN!** This sixteen (16) hour course provides an introduction to DevOps – the cultural and professional movement that stresses communication, collaboration, integration and...

  • DevOps Overview

    DevOps Overview $199.00

    4 Hours: This DevOps Overview® course provides an introduction to DevOps, the cultural phenomenon that is enabling organizations to develop, deploy and operate quality software faster to meet business needs. This...

  • Value Stream Mapping for DevOps

    Value Stream Mapping (VSM) for DevOps $495.00

    "DevOps is the next step in creating flow across and beyond the IT value stream." ~ Mike Orzen, coauthor of the award-winning book Lean IT: Enabling and Sustaining Your Lean Enterprise and primary author of...

  • Certified Agile Process Owner (CAPO)® Certification Course - Accredited Training

    Certified Agile Process Owner (CAPO)® Certification Course $1,295.00

    Learn how to use Agile with ITSM (ITIL) to make your processes more robust and... well Agile and Lean (better, faster, safer).   A Certified Agile Process Owner (CAPO) is the operational counterpart to a...