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ITSM Academy

WEBINAR - 5 Ways ITSM Can Support DevOp with Jayne Groll

Posted by Eric Montijo on


Presenter: Jayne Groll, President, ITSM Academy

There is much debate about the relevancy of ITIL and ITSM in a new DevOps world. The truth is that DevOps does not negate the need for service management, it validates it – with some adaptation to be faster and more agile. This webinar will demonstrate five ways that ITSM processes can be adapted to and support emerging DevOps practices.

Motivated by the ideas presented? Print a Personal Action Plan to capture them.... https://www.itsmacademy.com/content/PAP-FOLD.pdf 

Download the:

Complimentary Webinar - Thursday, May 19 at 11:00 am EDT 

  • DevOps
  • ITSM
  • Jayne Groll