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ITSM Academy

Workshops / Interactive Sessions

Our full catalog of workshops, interactive sessions, clinics and hands-on facilitation is available for onsite delivery. Please see our extensive catalog available for onsite delivery.  Seats are available in our Public, open enrollment in the classes listed below.

  • DevOps Overview Training

    DevOps Overview $199.00

    4 Hours: This DevOps Overview® course provides an introduction to DevOps, the cultural phenomenon that is enabling organizations to develop, deploy and operate quality software faster to meet business needs. This...

  • ITIL Overview Training

    ITIL Overview $199.00

    4 Hours: This workshop is a high level overview of ITIL concepts, and vocabulary across the service lifecycle. The course goal is to promote awareness, seek buy-in and introduce a shared vocabulary. This workshop is...

  • Minimum Viable ITSM Workshop

    Minimum Viable ITSM Workshop $295.00

    **JULY 31st CLASS IS GUARANTEED TO RUN!** 4 Hours:  In Agile product development, a minimum viable product (MVP) has just those core features that allow the product to be deployed, and no more. Gathering insights from...