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Since 2001 the Van Haren Publishing Pocket Guides have helped readers all over the world to understand the essentials of ITIL (IT Infrastructure Library), the leading framework for IT service management. This pocket guide offers a concise summary of ITIL, having condensed the full ITIL framework, found in 2000 pages, into just 200 pocket-sized pages! This Pocket Guide is an essential time-saving and cost-effective guide to ITIL.
- Content officially licensed
- A systematic approach to ITIL
- Save time: get the key points of ITIL in this concise guide
- Quality content, also great as study material for ITIL Foundation exam
- Portable reference guide containing all the fundamentals
Published December 2011.