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ITSM Academy

ITIL Lite Course - Intro to ITIL eLearning

$49.00

ITIL Lite Course - Intro to ITIL eLearning

$49.00
Availability:
Learner is set up within 8 business hours. Access starts at log-in or after 28 days from purchase – whichever is sooner.
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Product Description

Get a quick introduction to ITIL and service management essentials with ITIL Lite.

Based around a real world financial services case study, this course is suitable for technical, business and executive personnel.

About the Accredited ITIL Lifecycle Course:

  • Study online at your own pace
  • 30 or 60 days online access - Access starts as soon as you log-in, or after 28 days from purchase – whichever is sooner
  • Includes videos and a 75 page download report – yours to keep
  • Learn the essentials of ITIL and IT service management
  • Put ITIL into the context of today’s business environment

Course Contents:

  • 3 easy to absorb lessons covering ITIL terminology, structure, concepts and processes
  • Study duration: 110 minutes

Lessons in this course

  • Lesson 1: Introducing ITIL – including the history of ITIL and its importance
  • Lesson 2: ITIL in action – a deeper dive into the service lifecycle
  • Lesson 3: Implementing ITIL and next steps – includes implementation considerations and some real world case studies

Pre-requisites:

  • This course does not require any existing knowledge of the ITIL framework
  • There are no mandatory pre-requisites for the exam

Exam Details:

  • There is no exam associated with this course
  • If you’d like to gain an ITIL certification, visit our ITIL Foundation page to learn more

ITIL® is a registered trademark of AXELOS Ltd.

This elearning is delivered in partnership with the IT Training Zone Ltd. Access starts as soon as you log-in, or after 28 days from purchase – whichever is sooner.

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