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ITSM Academy

Courseware Licensing

itsm-couseware-licensing-program-1-.pngITSM Academy licenses our accredited courseware and instructor services to select organizations looking to establish their own ITSM training. We also license to corporations seeking a cost-effective solution for educating a large number of learners.  Unlike traditional classroom discount programs, courseware licensing empowers organizations to deliver training that is flexible and tailored, while providing significant savings and direct ROI. - Read More

ITSM Academy's robust catalog includes all accredited courses as well as non-certification workshops and interactive sessions. Please browse the titles below to see the extensive catalog available or feel free to Contact Us for more information about acceptance into our program.

Taking a "teach them to fish approach", clients are encouraged to designate one or more qualified employees to be groomed as internal instructors. Working with ITSM Academy’s seasoned supervising instructors, these trainer candidates follow a personalized Train-the-Trainer (T3) program. We work closely with our partners to ensure all learners are receiving an excellent educational experience.

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  • ITIL Foundation Course - Accredited Training

    ITIL Foundation Course - Accredited $1,295.00

    Our most popular accredited ITIL class, this course includes ITSM Academy's unique Living the Lifecycle exercises, GAME ON! An Interactive Learning Experience® and I am the Incident®. These exercises...

  • DevOps Foundation Course - Accredited DevOps Certification Training

    DevOps Foundation Course - Accredited $1,295.00

    **OCTOBER 2 CLASS ARE GUARANTEED TO RUN!** This sixteen (16) hour course provides an introduction to DevOps – the cultural and professional movement that stresses communication, collaboration, integration and...

  • ITIL Overview Training

    ITIL Overview $199.00

    4 Hours: This workshop is a high level overview of ITIL concepts, and vocabulary across the service lifecycle. The course goal is to promote awareness, seek buy-in and introduce a shared vocabulary. This workshop is...

  • Certified Agile Process Owner (CAPO)® Certification Course - Accredited Training

    Certified Agile Process Owner (CAPO)® Certification Course $1,295.00

    Learn how to use Agile with ITSM (ITIL) to make your processes more robust and... well Agile and Lean (better, faster, safer).   A Certified Agile Process Owner (CAPO) is the operational counterpart to a...

  • Certified Agile Service Manager (CASM) Course - Accredited

    Certified Agile Service Manager (CASM)® Course - Accredited $1,295.00

    Learn how to use Agile with ITSM (ITIL) to make your processes more robust and... well Agile and Lean (better, faster, more secure).  A Certified Agile Service Manager (CASM) is the operational counterpart to a...