ITSM Academy
ITIL About Us Contact Us Partners Employment Cart Checkout

Product Search               

What is ITIL? What is ISO? Training Instructors ITSM Bookstore  
FAQ
Order Books
eLearning
ITIL Training Schedule
ITIL Resources
Items In Cart:
Empty

Join Our Newsletter

eLearning Login
ITSM Campus
Login Name
Password

Forgot your password?

eLearning Login


ITSM Pocket Guides (Companions to the IT Infrastructure Library™)

    

ITIL Book

In Stock

ITIL® V3 - A Pocket Guide

A concise summary of ITIL V3. A quick, portable reference tool to this leading standard within the Service Management community.

Official itSMF title.

ITIL Book  Look Inside

Price
$21.50



 
     ISO 20000 Pocket Guide

In Stock

ISO/IEC 20000: A Pocket Guide

A quick and accessible reference guide to the internationally accepted, ITIL based, standard for IT Service Management. 

Official itSMF title.

ITIL BookLook Inside  

Price
$21.50



 
 

Six Sigma Pocket Guide

In Stock

Six Sigma for IT Management - A Pocket Guide

This Pocket Book, a sister to a larger, more detailed book in the series, provides a coherent view and guidance for using the Six Sigma approach successfully in IT service organizations. It aims to merge ITIL and Six Sigma into a single approach for continuous improvement of IT service organizations. 

Official itSMF title.

ITIL BookLook Inside 

 

Price

$21.50

 

Sale

$13.95

 
 

MOF Book

1 - 2 week wait

Microsoft Operations Framework (MOF) Pocket Guide 4.0  

This pocket guide is intended as a practical reference for IT professionals studying or implementing the Microsoft Operations Framework (MOF).   MOF delivers practical guidance for everyday IT practices and activities, helping users establish and implement reliable, cost-effective IT services.

Price
$21.50



 

More Books

ITSM Books | Official ITIL Publications


Orders placed after 12:00pm Eastern Time (GMT -4/-5) will ship the following business day. Books not currently in stock will typically ship in 1-3 weeks. Please note that we do not ship partial orders, all items will ship once backordered items have been received in stock and your order is complete.
 

[Back to Top]

 

Customer Service | Policies | Site Map | Shopping Cart | Checkout | Logoff | Home | Public Class Calendar

Copyright© ITSM Academy, Inc. 2005-2010. All rights reserved.
Terms of Use - Privacy Policy - Contact Webmaster
ITIL® is a registered trademark of the Office of Government Commerce in the United Kingdom and other countries