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Home > Books - ITSM Bookstore

Welcome to ITSM Bookstore, a division of ITSM Academy. Your source for the latest IT Service Management publications. ITSM Bookstore offers a wide range of ITIL® and IT Service Management books, including the official ITIL® Publications. 

We pride ourselves on having books in stock, ready to ship within a day!

  Bookstore Sections

IT Infrastructure Library (ITIL®)

OGC's Official ITIL® Books and Key Element Guides

ITSM Publications

Wide Range of Titles, including ROI Calculator, ITIL®, ITSM Process Design, Visible Ops, Frameworks, etc.

  ITSM Pocket Guides

Official itSMF Pocket Guides, and more, including

ITIL®, ISO/IEC 20000 and MOF

 

Orders placed after 12:00pm Eastern Time (GMT -4/-5) will ship the following business day. Books not currently in stock will typically ship in 1-3 weeks. Please note that we do not ship partial orders, all items will ship once backordered items have been received in stock and your order is complete.

ITSM Academy is no longer carrying the ITIL® Titles in PDF or Subscription. 

 

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