Courseware
Licensing Program
ITSM Academy offers our accredited courseware and instructor services for use by select training organizations, consultants, trainers,
educational institutes, universities, and software companies looking to establish their own
co-branded ITSM training and certification program. We
also license to corporations seeking a cost effective training solution
for large numbers of learners.
Taking a "teach them to fish
approach", clients are encouraged to designate one or more
qualified employees to be groomed as internal instructors.
Working with ITSM Academy’s seasoned Supervising
Instructors, Trainer Candidates follow a structured
Train-the-Trainer (T3) Program. When the Trainer Candidate
successfully completes the program, organizations deliver
their own classes, utilizing licensed ITSM Academy
Courseware.
Unlike traditional classroom
discount programs, Courseware Licensing empowers organizations
to develop and deliver flexible, personalized training.
And of course, provides significant savings, and direct ROI.
Our course materials are
developed in-house and include a comprehensive Instructor
Kit. Through our Change / Version Control Program, our
content is systematically
updated and improved. We use both direct feedback from
students as well as the instructors' observations of what
works best in the classroom.
ITSM Academy's robust catalog
of
Courseware includes: Accredited ITIL,
Process Design (CPDE), ISO/IEC 20000 and MOF
content, as well as non-certification
Workshops and Clinics, including the Apollo 13 Simulation.
All Delivery Partners
must be capable of delivering high quality training, which
enables students to assimilate the material to the extent
they can pass the certification exam. Please
Contact Us for more information
about acceptance into our Program.
