Order With Confidence, Every Book You Buy From ITSM Bookstore Is Guaranteed!

10-Day Return Policy

When you receive your purchase, examine it carefully. If for any reason you are not satisfied with the order from ITSM Bookstore, you may return it within 10 days of receipt. Please contact us via orders@itsmacademy.com to process your return.

All products must be returned in the condition received, in original boxes and with all paperwork, to ensure full credit.

Upon return and receipt of the product, ITSM Bookstore will exchange, refund, or credit the item, less appropriate adjustments for shipping and handling - NO QUESTIONS ASKED.

NOTE: When shipping products back to ITSM Bookstore, customers should choose the same shipper as when the product was delivered, as well as insure the item for full value should anything happen during shipping.

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