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ISO/IEC 20000: A Pocket Guide
Product Code: PGISO
ISBN: 9077212795
ISO/IEC 20000-1:2011: A Pocket Guide is a quick and accessible reference guide which provides an easy to read document explaining the nature, content and aim of ISO/IEC 20000.
The goals of this pocket guide:
- to promote the awareness and the acceptability of ISO/IEC 20000 as a valid standard for IT Services organizations;
- to produce a quick reference to the core content of ISO/IEC 20000
- to support ISO/IEC 20000 training and certification;
Published 2012. 72 Pages.
Van Haren
Try these related products:
Foundation in ITSM According to ISO/IEC 20000 - Accredited Course
ISO/IEC 20000 Foundation Bridge Course - Accredited
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